In 2022, the international fintech and payments company Fiserv leased Ten Hanover Quay. This historically significant and protected building is located in Dublin’s Docklands. The lease covered just under 70,000 square feet. For the past year, Fiserv has partnered with Structure Tone Dublin, their trusted construction partner. Together, they are transforming the refurbished facility into Fiserv’s Irish headquarters.
A HISTORIC ELEMENT
Ten Hanover Quay sits on the waterfront of the Capital Dock development. Contemporary buildings now surround it in Dublin’s Docklands. Developers originally built the warehouse in the 1880s. The Raleigh Bicycle Company—one of the world’s oldest bicycle firms—operated there until the 1940s.

On top of the protected base building, property owner Kennedy Wilson added five stories to convert the structure to the Class A level for the area. Dealing with remnants of the base building restoration was one of the biggest obstacles during the development of Fiserv’s area.
“We discovered raised access floors in the basement and leaks into the property during our conditional surveys,” explains Noel Bradley, senior project manager at Structure Tone Dublin. “Thanks to the team on-site—including the customer and the designers—we resolved those issues and met our deadline.”
The team had to carefully schedule work on the building’s base. Since it was a protected structure, they needed to ensure the perimeter walls remained intact.
TOP NOTCH WORKPLACE
The project included a full-service café on the first floor and a functional pantry on every level. It also involved a complete M&E overhaul for the entire building. Structure Tone developed new structural stairs linking the ground and first floors. The first floor features tiered seating that extends into the basement. Fiserv’s partner, AIB Merchants, occupied two of the five upper floors. These AIB floors have their own logo and distinct aesthetic.
The fifth level was one of the project’s most remarkable features, according to the Structure Tone team. The construction team often had to work in reverse. Although LEED certification was the goal, the project wasn’t originally planned with it in mind.
LOCKED IN FOR LEED
Fiserv’s emphasis on sustainability was another aspect of the position that set it apart. In several cases, the construction team had to work backwards. The project wasn’t planned with LEED in mind, even though certification was the goal.
According to Structure Tone Dublin BCAR coordinator Kiaran McNerney, “this wasn’t as straightforward as a conventional LEED project.” “I evaluated every original product in the design with the sustainability consultant, and in many situations, we had to find LEED-compliant substitutes.”
The team had to go above and above to earn the required number of LEED credits in order to become certified as LEED. For example, in order to satisfy the necessary flow and flush rates, the M&E and sanitary packages have to be modified. In order to guarantee that the system would meet LEED requirements, the Structure Tone installed flow restrictors and replaced the faucets and toilets while building was underway. Additionally, the team was able to reuse over 60% of the building’s existing ductwork and AHUs, which helped Fiserv’s new facility get LEED Gold certification.
A SAFETY STANDOUT
The project site received Structure Tone Dublin’s quarterly safety award in addition to fulfilling Fiserv’s schedule requirements, high quality standards, and sustainability targets. This safety award honors the best of the best in terms of building properly, from document control and permits to on-site safety knowledge and PPE compliance.
“Everyone present was committed to our common objective of providing a premium facility to a devoted customer,” Bradley explains. “Working with Fiserv and the rest of the team was an honor.”
PROJECT DETAILS
Location: Dublin, Ireland
Size: 70,000sf
Project Manager/QS: KMCS/KPMG
Engineer: HDR
Architect: HJL
Certification: LEED Gold
Completion: May 2023
